Privacy Policy

Introduction

At Quanntick, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

Personal Information

We collect information you provide directly to us:

• Name and email address
• Account credentials (encrypted passwords)
• Payment information (processed securely via Stripe)
• Broker account credentials (encrypted and stored securely)

Trading Data

We collect data about your trading activity:

• Trading signals generated
• Trades executed (both paper and live)
• Account performance metrics
• Platform usage and interactions

Technical Information

• IP address and device information
• Browser type and version
• Usage analytics and session data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

• Provide and maintain our trading services
• Execute trades on your behalf (auto-trading plans)
• Process subscription payments and billing
• Send account notifications and trading alerts
• Provide customer support and respond to inquiries
• Improve our platform and develop new features
• Analyze usage patterns and performance
• Comply with legal obligations and prevent fraud

3. Information Sharing

We do not sell your personal information. We may share your information with:

Service Providers

• Stripe: Payment processing
• Heroku/MongoDB: Hosting and data storage
• Email services: Transactional emails and notifications

Broker Platforms

Your trading credentials are shared with integrated brokers (TradeStation, TastyTrade) only for executing trades on your behalf.

Legal Requirements

We may disclose information if required by law, court order, or to protect our rights and safety.

4. Data Security

We implement security measures to protect your information:

• Encryption of sensitive data (passwords, broker credentials)
• Secure HTTPS connections
• Regular security audits and updates
• Access controls and authentication
• Secure cloud infrastructure (Heroku, MongoDB Atlas)

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze platform usage and performance
• Improve user experience

You can control cookies through your browser settings, but some features may not function properly if disabled.

6. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct or update your data
• Request deletion of your account
• Opt-out of marketing communications
• Export your trading data

To exercise these rights, contact us at support@quanntick.ai

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal compliance, dispute resolution, and fraud prevention for up to 7 years.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. GDPR & CCPA Compliance

For users in the European Union and California, you have additional rights under GDPR and CCPA:

• Right to know what data we collect and why
• Right to delete your personal information
• Right to opt-out of data sales (we don't sell data)
• Right to non-discrimination for exercising your rights
• Right to data portability

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: support@quanntick.ai

Privacy Requests: privacy@quanntick.ai